PARTS REQUEST

Parts Request Notice

To submit a parts request, please have the following information ready:

• Your Purchase Order (PO) number
• Where you purchased the fire table (Retailer/Platform)
• When it was purchased (Date)

⚠️ Important:

• If the product was purchased over one year ago, it is not eligible for parts purchase directly through our warehouse.
• Parts can only be requested for fire tables purchased directly from us or through one of our approved vendors or retailers.
• Products bought from unauthorized sellers do not qualify for parts requests.

If you have all of the required information and would like to move forward, please email us at support@elementifire.com with all of the details listed above.
Please note: We will not respond to inquiries that are missing any of this information.

Thank you for your understanding and for helping us ensure quality service and support.